Effective Date: 10/03/2026
WALLY INTERNATIONAL TECHNOLOGY LTD, a company duly established and operating under the laws of Seychelles, with registration number 248428 and registered office at Suite 23, 1st Floor, Eden Plaza, Eden Island, Victoria, Grand Anse Mahe, Seychelles ("WALLY", "we", "our", or "us"), acknowledges the significance of your personal data and is strongly committed to protecting your privacy and safeguarding your rights in accordance with applicable data protection regulations. We encourage you to carefully read this Privacy Policy, as it outlines how we collect, use, disclose, and otherwise handle your personal data.
IF YOU DO NOT ACCEPT THIS PRIVACY POLICY, YOU MUST IMMEDIATELY EXIT THE WEBSITE, REMOVE ANY MOBILE APPLICATIONS AND/OR EXTENSIONS, AND DISCONTINUE USING XWALLY SOFTWARE AND SERVICES.
Unless otherwise defined in this Privacy Policy, all terms used herein shall carry the same meanings as those set forth in our Terms of Service.
We gather various types of information that you provide, depending on how you interact with Xwally Software and Services. Certain Personal Data is necessary for accessing and using the Xwally Software and Services, while other information is optional and provided at your discretion.
"Personal Data" refers to any information relating to an identified or identifiable natural person. This includes:
We collect a range of information that you voluntarily provide, depending on your use of and interaction with Xwally Software and Services. Some Personal Data is essential for the provision of our services, while other data may be optional.
When you register an account or use Xwally Software and Services, you may provide Personal Data including, but not limited to:
Where permitted under applicable laws or based on your explicit consent, we may collect and process biometric information, such as facial recognition data derived from your selfies or videos, for identity verification purposes. This may involve comparing your facial data with the photograph contained in your submitted government-issued identification documents, as part of our Know Your Customer (KYC), Anti-Money Laundering (AML), and fraud prevention processes.
We will only collect and use biometric data under the following conditions:
Your biometric information will be securely stored and retained only for the duration necessary to fulfill the specified purposes or to comply with legal and regulatory obligations. You retain the right to withdraw your consent at any time; however, doing so may restrict or prevent your access to services requiring identity verification.
When you reach out to us via email, website forms, or other communication channels, you may provide Personal Data such as:
If you request technical or customer support, we may collect:
You may also choose to provide additional information, including:
For certain Xwally Software and Services, additional Personal Data may be required to verify your identity or to deliver specific functionalities. Where applicable, we will notify you accordingly.
You are responsible for ensuring that all Personal Data you provide is accurate, complete, and kept up to date. You should inform us promptly in writing of any changes.
Where the collection of Personal Data is based on your consent, you have the right to withdraw such consent at any time. Please note, however, that withdrawal of consent may impact our ability to:
Xwally Software and Services are not intended for individuals who have not reached the age of majority in their respective jurisdictions. If you are a parent or legal guardian and believe that a minor has provided us with Personal Data without your consent, please contact us.
If you provide Personal Data relating to third parties (such as employees, customers, or family members), you represent and warrant that:
To provide and improve the functionality of Xwally Software and Services, we may request access to certain device permissions. These permissions are only requested when necessary for specific features and are used strictly for the purposes described below.
Permission: android.permission.CAMERA
We may access your device camera to enable features such as identity verification, capturing photos, or recording videos. This permission is only used when you actively choose to use camera-related features.
Permission: android.permission.INTERNET
We require internet access to enable core functionalities of the Services, including communicating with our servers, processing requests, uploading files, and retrieving remote content.
Permissions:
These permissions allow the app to access images, videos, or files stored on your device when you choose to upload or use such content within the Services (e.g., profile images, verification documents, or attachments).
We only access the specific files you select and do not scan or collect unrelated files.
Permission: android.permission.RECORD_AUDIO
We may use your device microphone when recording videos or using features that require audio input. This permission is activated only during such usage.
Permission: android.permission.SYSTEM_ALERT_WINDOW
This permission allows Xwally to display content over other applications, such as floating windows for specific features or system-level prompts. It is only used where necessary and will not be used to interfere with other applications.
Permission: android.permission.VIBRATE
We may trigger vibration feedback to enhance user experience, such as confirming interactions or actions within the app.
We ensure that all permission usage complies with applicable platform policies, including those of Google Play. We do not access, collect, or share data obtained through permissions for purposes unrelated to the core functionality of the Services without your explicit consent.
When you access or use Xwally Software and Services, we may automatically gather certain categories of Personal Data, either directly or through third-party service providers. This information is collected to enhance functionality, maintain security, and comply with applicable legal and regulatory requirements. We do not collect your private keys and do not have access to your wallet, as such keys remain stored locally within your browser or mobile device.
We may collect certain financial-related data, including:
This information is processed primarily to meet legal and regulatory obligations, including AML, KYC, and counter-terrorism financing (CTF) requirements.
We may automatically obtain technical information from your device or browser, including:
To better understand user behavior and interaction with Xwally Software and Services, we may collect:
Such data enables us to improve functionality, optimize user experience, and identify potentially suspicious activity.
We use cookies and comparable tracking technologies (such as web beacons, pixel tags, and local storage) to:
You may configure your browser or device settings to control cookie usage. However, disabling cookies may affect certain features or functionality.
We may determine your approximate location (such as country or city level) based on your IP address. This information is used for:
We do not collect precise geolocation data unless you have expressly permitted us to do so.
If you choose to access Xwally Software and Services through third-party platforms (such as Google or Apple), we may receive certain Personal Data including:
Such data is shared in accordance with the privacy policies of the respective third-party platforms. We recommend reviewing their privacy practices.
We may also obtain Personal Data about you from external sources and combine it with data collected directly. These sources may include:
We process Personal Data only for legitimate, necessary, and proportionate purposes. Legal bases include contractual necessity, legal compliance, your consent, and our legitimate interests. These purposes include:
We will not process your Personal Data for new purposes without notifying you and obtaining consent where required.
We may disclose your Personal Data to authorities where required by law. Where appropriate, we may attempt to notify you, unless prohibited.
We do not sell your Personal Data. However, we may share it with:
All such parties are required to adhere to appropriate data protection standards.
We implement technical and organizational measures to safeguard your data, including encryption and access controls. Access is limited to authorized personnel with a legitimate need.
You are advised to:
You have the following rights:
Requests can be submitted via: official@xwally.com
We take reasonable steps to protect your data, but absolute security cannot be guaranteed. You acknowledge risks such as cyberattacks or technical failures.
We retain Personal Data only as long as necessary, including for:
Blockchain data cannot be altered or deleted due to its immutable nature.
Your data may be transferred to other jurisdictions where we or our service providers operate. We implement safeguards such as:
By using Xwally Software and Services, you consent to such transfers.
Xwally Software and Services may include links or integrations with third-party platforms. This Privacy Policy does not apply to those services.
You acknowledge that:
We may update this Privacy Policy periodically. Updates will be communicated via:
Continued use of Xwally Software and Services constitutes acceptance of the updated policy. You are encouraged to review it regularly.